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Purchasing feedback
https://xmoonproductions.org/viewtopic.php?f=16&t=4012
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Author:  xpuser [ Mon Jul 27, 2015 1:02 pm ]
Post subject:  Purchasing feedback

Hi,

i just bought version 3.5 via paysafe (2000Charge.Com).

In the email you get they send you a "Download-id:" but NOT an "Account-id" as in the Account Manager.

Just so you know, it was a bit confusing for me.

Greetings

Author:  skidrow [ Tue Jul 28, 2015 4:11 pm ]
Post subject:  Re: Purchasing feedback

If the download id is like 30 long or so use it on account manager :)

Author:  xpuser [ Wed Jul 29, 2015 5:58 pm ]
Post subject:  Re: Purchasing feedback

As I said, i figured it out but it was confusing.

I just wanted to point that out.

Author:  xpadmin [ Wed Jul 29, 2015 7:32 pm ]
Post subject:  Re: Purchasing feedback

@xpuser

Thank you for forwarding this. Can you please contact me here:

http://www.xmoonproductions.com/support/

I like to know why this happened in more detail because if you got this mail recently this is an error we like to fix.

Thank you in advance!

Author:  skidrow [ Wed Jul 29, 2015 8:57 pm ]
Post subject:  Re: Purchasing feedback

You call it Download-id in email and Account-id in the Account Manager.

Author:  prlumley1 [ Sat Jan 23, 2016 11:29 pm ]
Post subject:  Re: Purchasing feedback

please confirmed that I made a donation please

Author:  xpadmin [ Sun Jan 24, 2016 8:43 am ]
Post subject:  Re: Purchasing feedback

@prlumley1

Feedback has been send.

Please also check your spam folder, the response may have gotten into that folder.

If you still experience issues don't hesitate to contact us in the support section:

http://www.xmoonproductions.com/support/

Author:  prlumley1 [ Sun Jan 24, 2016 10:37 pm ]
Post subject:  Re: Purchasing feedback

thank you for your feed back

Author:  koffeejohn [ Fri Jan 29, 2016 7:32 pm ]
Post subject:  Re: Purchasing feedback

Hello forum,
I am trying to purchase the game but no matter what my card is rejected. I tried with gaming-coin though paypal and charge directly from card but an error says "The bank has rejected the card". I am a Greek citizen and we had capital controls blocking this kind of purchases but a friend of mine told me that online payments are possible now. If someone know something more, or another way of purchasing please sent me a message.

Thanks in advance.

Author:  xpadmin [ Sat Jan 30, 2016 9:10 am ]
Post subject:  Re: Purchasing feedback

@koffeejohn

Yes payments from Greece can cause problems. Regrettably this is beyond our control.

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