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 Payment problem 
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Rank 1
Rank 1

Joined: Fri Apr 05, 2013 1:40 am
Posts: 1
I tryed to buy full version 5 times, tha s the message i always get


You recently attempted to subscribe to http://www.xmoonproductions.com.

Unfortunately, we were unable to process your transaction at this time for the following reason:

Card Declined at Pre-Auth BC..

We apologize for any inconvenience this may have caused you. If you wish to re-subscribe to this website using a different billing method, you may do so by clicking on the website's link offered below.

Thank you for choosing CCBill as the eMerchant for your subscription!

http://www.xmoonproductions.com


Customer Support

**********************************************************
Billing services provided by CCBILL, LLC
(888) 596-9279

How can i solve this problem?


Fri Apr 05, 2013 1:46 am
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Rank 5
Rank 5

Joined: Sat Mar 16, 2013 11:28 pm
Posts: 20
There could be a balance issue on your card. Your card might have expired. DId you type in corrrect information as it is on your credit card. Because if you missspelled anything it will reject the card. Contact your credit card company to see if they allow online purchases also. Hope that helps.


Fri Apr 05, 2013 2:57 am
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