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No download-id https://xmoonproductions.org/viewtopic.php?f=7&t=4264 |
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Author: | welderguy56 [ Tue Dec 15, 2015 1:15 am ] |
Post subject: | No download-id |
After purchase I did not receive a download-id. I was able to download the XstoryPlayer account manager, but not the Player itself. HELP! |
Author: | xpadmin [ Tue Dec 15, 2015 9:33 am ] |
Post subject: | Re: No download-id |
Please make a support request for your issue here: http://www.xmoonproductions.com/support/ N.b. Also check your spam folder, in some cases the mail gets in there. |
Author: | prlumley1 [ Sat Apr 02, 2016 3:56 pm ] |
Post subject: | Re: No download-id |
I have not gotten a reply yet phil |
Author: | prlumley1 [ Sat Apr 02, 2016 3:58 pm ] |
Post subject: | Re: No download-id |
I have sent a support form but no response yet |
Author: | xpadmin [ Sat Apr 02, 2016 6:25 pm ] |
Post subject: | Re: No download-id |
@prlumley1 I have resend the account info to you. You should have received it by now. If not, don't hesitate to contact us using the support |
Author: | prlumley1 [ Sat Apr 16, 2016 2:49 am ] |
Post subject: | Re: No download-id |
I have not received an email from you yet I have used support phil |
Author: | xpadmin [ Sat Apr 16, 2016 7:03 am ] |
Post subject: | Re: No download-id |
@prlumley1 Thank you very much for your donation. I have send you your new account-id. |
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