View unanswered posts | View active topics It is currently Sun Apr 28, 2024 3:16 am



Reply to topic  [ 4 posts ] 
 Can't even play, game crashes. 
Author Message
Rank 1
Rank 1

Joined: Fri Jul 12, 2013 3:53 am
Posts: 1
I get up to the character select screen, then click "Choose", then the game goes black then crashes about 2 seconds after. No "Program is not responding", just an immediate crash. I don't know if my graphics card is good enough but I put all of the settings down and it still crashed, help please.

Here is the "trace" folder:
Code:
////////////////////////////////////////////////////////////
// X Moon Productions (c) 2012
////////////////////////////////////////////////////////////

Version: (2.1.0001)
Build:   64 bits
Release: Demo
Date:    2013/07/11 23:55:40

////////////////////////////////////////////////////////////
// System
////////////////////////////////////////////////////////////

OS:            Microsoft Windows 7 Home Premium |C:\Windows|\Device\Harddisk0\Partition3
Cpu:           Intel(R) Core(TM) i5 CPU       M 460  @ 2.53GHz (ALYSON-PC: 5940 Mb)
Graphics-card: Intel(R) HD Graphics (17592186043066 Mb)
Sound-card:    High Definition Audio Device

////////////////////////////////////////////////////////////
// DirectX
////////////////////////////////////////////////////////////

DIRECTX_VERSION: 10.0

////////////////////////////////////////////////////////////
// Graphics device
////////////////////////////////////////////////////////////

D3D_VERTEX_PROCESSING:   HARDWARE

D3D_ADAPTER_DESCRIPTION: Intel(R) HD Graphics
D3D_ADAPTER_VERSION:     8.15.10.2182

D3DMULTISAMPLE_2_SAMPLES:      0,0
D3D_MAX_TEXTURE_BLEND_STAGES:  8
D3D_MAX_SIMULTANEOUS_TEXTURES: 8
D3D_MAX_TEXTURE_SIZE:          4096,4096
D3D_PIXELSHADER_VERSION:       3.0
D3D_VERTEXSHADER_VERSION:      3.0

////////////////////////////////////////////////////////////
// Sound devices
////////////////////////////////////////////////////////////

Device[0]: Default
Device[1]: Primary Sound Driver
Device[2]: Speakers (High Definition Audio Device)

////////////////////////////////////////////////////////////
// Current sound device
////////////////////////////////////////////////////////////

DeviceId:   0
DeviceName: Default
Channel[1]: SPEAKER_FRONT_LEFT
Channel[2]: SPEAKER_FRONT_RIGHT


Fri Jul 12, 2013 3:58 am
Profile
Site Admin
Site Admin

Joined: Thu Feb 07, 2013 11:16 am
Posts: 1865
@jkash4

It is probably due to the Intel Graphics card. Best is to run XStoryPlayer with an Nvidia or ATI graphics card.

The 'trace.txt' file should contain an error message like: 'Please upgrade your graphics card/ drivers'.

You could try to upgrade your drivers and see if that works out, but in my experience the Intel graphics card is in most cases not up to the task.

:geek:


Fri Jul 12, 2013 8:53 am
Profile
Rank 1
Rank 1

Joined: Sun Jul 14, 2013 5:02 pm
Posts: 1
////////////////////////////////////////////////////////////
// X Moon Productions (c) 2012
////////////////////////////////////////////////////////////

Version: (2.1.0002)
Build: 64 bits
Release: Full
Date: 2013/07/14 19:20:17

////////////////////////////////////////////////////////////
// System
////////////////////////////////////////////////////////////

OS: Microsoft Windows 7 Ultimate |C:\Windows|\Device\Harddisk0\Partition2
Cpu: Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz (DRDEAD-LAPTOP: 7860 Mb)
Graphics-card: Intel(R) HD Graphics (17592186044122 Mb)
Sound-card: ATI High Definition Audio Device

////////////////////////////////////////////////////////////
// DirectX
////////////////////////////////////////////////////////////

DIRECTX_VERSION: 10.0

////////////////////////////////////////////////////////////
// Graphics device
////////////////////////////////////////////////////////////

D3D_VERTEX_PROCESSING: HARDWARE

D3D_ADAPTER_DESCRIPTION: ATI Mobility Radeon HD 5650
D3D_ADAPTER_VERSION: 8.14.1.6126

D3DMULTISAMPLE_2_SAMPLES: 8,8
D3D_MAX_TEXTURE_BLEND_STAGES: 8
D3D_MAX_SIMULTANEOUS_TEXTURES: 8
D3D_MAX_TEXTURE_SIZE: 16384,16384
D3D_PIXELSHADER_VERSION: 3.0
D3D_VERTEXSHADER_VERSION: 3.0

////////////////////////////////////////////////////////////
// Sound devices
////////////////////////////////////////////////////////////

Device[0]: Default
Device[1]: Primary Sound Driver
Device[2]: Speakers (High Definition Audio Device)
Device[3]: Digital Audio (S/PDIF) (High Definition Audio Device)

////////////////////////////////////////////////////////////
// Current sound device
////////////////////////////////////////////////////////////

DeviceId: 0
DeviceName: Default
Channel[1]: SPEAKER_FRONT_LEFT
Channel[2]: SPEAKER_FRONT_RIGHT


ERROR: Code failed in file '.\physics\object\npt_object\physics_npt_object_collide_ss.cpp', line 1262: Error


Sun Jul 14, 2013 5:05 pm
Profile
Site Admin
Site Admin

Joined: Thu Feb 07, 2013 11:16 am
Posts: 1865
Please contact me in the support section so I can resolve the issue.


Sun Jul 14, 2013 6:57 pm
Profile
Display posts from previous:  Sort by  
Reply to topic   [ 4 posts ] 

Who is online

Users browsing this forum: No registered users and 25 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group.
Designed by X-Moon Productions.