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No download-id
https://xmoonproductions.org/viewtopic.php?f=7&t=4264
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Author:  welderguy56 [ Tue Dec 15, 2015 1:15 am ]
Post subject:  No download-id

After purchase I did not receive a download-id. I was able to download the XstoryPlayer account manager, but not the Player itself. HELP!

Author:  xpadmin [ Tue Dec 15, 2015 9:33 am ]
Post subject:  Re: No download-id

Please make a support request for your issue here:

http://www.xmoonproductions.com/support/

N.b. Also check your spam folder, in some cases the mail gets in there.

Author:  prlumley1 [ Sat Apr 02, 2016 3:56 pm ]
Post subject:  Re: No download-id

I have not gotten a reply yet phil

Author:  prlumley1 [ Sat Apr 02, 2016 3:58 pm ]
Post subject:  Re: No download-id

I have sent a support form but no response yet

Author:  xpadmin [ Sat Apr 02, 2016 6:25 pm ]
Post subject:  Re: No download-id

@prlumley1

I have resend the account info to you.

You should have received it by now.

If not, don't hesitate to contact us using the support

Author:  prlumley1 [ Sat Apr 16, 2016 2:49 am ]
Post subject:  Re: No download-id

I have not received an email from you yet I have used support phil

Author:  xpadmin [ Sat Apr 16, 2016 7:03 am ]
Post subject:  Re: No download-id

@prlumley1

Thank you very much for your donation. I have send you your new account-id.

:) :)

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